FAQs
Table of Contents
Do ECOVACS offer free shipping?
Yes, ECOVACS offer free shipping on all orders, with a minimum spend of $49.99. Orders that do not meet this minimum threshold will be subject to shipping fees.
How long should I expect to receive my order?
You can expect ECOVACS to process your order within 1-5 business days, and to receive it 2-8 business days after it is shipped. ECOVACS advises that you will receive confirmation via email once your delivery has been dispatched, as well as third-party tracking details of your order for your peace of mind.
Do ECOVACS have a membership program?
ECOVACS have an online-only membership program which entitles the user to a variety of deals and rewards, namely the ECOVACS Points program. Online shoppers can become members of this club by purchasing any product from the official online store, or by registering and connecting an ECOVACS robot via their app.
What are ECOVACS Points?
ECOVACS points are currency exclusive to the ECOVACS online store, available only to ECOVACS Club members. Members can earn points through making purchases on the website, connecting their products with the ECOVACS app, or completing tasks on the app. New members receive a large number of ECOVACS on signup. These points can be redeemed for discounts of up to 30% off selected products.
Does ECOVACS have an app?
ECOVACS have an app called ECOVACS HOME, which increases the automation and customization options of their products. By pairing your ECOVACS robots with the app, you are also eligible to receive exclusive prices. As well as this, on ‘Member’s Day’ you can earn twice as many ECOVACS points on any purchase, giving you more opportunities to save.
What are ECOVACS returns and exchange policies?
ECOVACS online store customers are offered a 30-day exchange or refund policy. ECOVACS advise that a ‘full refund’ may include a full cash refund, same product exchange, or store credit, with original shipping costs being deducted from this amount. For more information, ECOVACS provide a handy guide on this policy, found at the bottom of their website.
Hints and Tips
Make use of new user discounts: ECOVACS offer new users specific discounts and coupon codes, which can be found on their website. Keep an eye out for new and exclusive offers on this page, as the available offers are subject to change. If you are a first-time buyer, taking advantage of this is a great way to try out ECOVACS products without the full price tag.
Upgrade your old equipment: Eligible ECOVACS products can be turned in to receive credit, and huge deals and savings on newer product lines. ECOVACS offer numerous options to users to upgrade their products, with new rewards and incentives frequently updated on the brands’ website. The upgrade scheme also offers options to turn in old equipment for exclusive coupon codes, making this a great scheme for returning shoppers to save.
Shop weekly deals and flash sales: ECOVACS are constantly promoting their various product ranges through flash sales and weekly deals. Shoppers keen to save big should watch these pages closely and act fast to secure the best deals on high-quality products.
Take advantage of new arrival discounts: As a highly innovative home robotics company, ECOVACS are frequently inventing and selling new state-of-the-art consumer robotics products, ready to help you keep your home clean. Deal-savvy shoppers will be happy to know that ECOVACS frequently promote these new products using huge discounts. This is an excellent way to keep ahead of trends whilst saving yourself some money.
Keep an eye on social media: ECOVACS are keen posters on X, Facebook, and TikTok, advertising new product ranges and upcoming innovative technology. Eagle-eyed shoppers may also find that exclusive deals are posted by these official accounts, so keep a look out to save as much as possible.
How to use ECOVACS promo codes
1) Browse our site for an ECOVACS coupon code you like the look of, and click “Get Code” to reveal it.
2) Copy the code to your clipboard, and head over to ECOVACS’s website to get shopping.
3) Add items to your cart as you browse, then click the shopping basket when you have found everything you are looking for.
4) Click ‘proceed to checkout’ once you’re happy with what’s in your basket.
5) Below a list of the items in your basket, you will see a text box labelled “discount coupons”
6) Enter your coupon code into this text box and click ‘apply’, and your discount will be automatically added to your order.
7) Continue through the checkout process as normal, and enjoy your discount.
How we source coupon codes
Whether it’s through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on [email protected]. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket – you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
