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Crunchyroll Confirms User Data Breach But Assures There's Nothing To Worry About

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Summary

  • Crunchyroll’s Premium user login credentials were leaked on social media, but its internal systems were not compromised.
  • Affected accounts have been secured, and users are advised to update passwords regularly and avoid reusing them.
  • The company emphasizes the importance of cybersecurity vigilance and transparently addresses user concerns.

Crunchyroll recently confirmed a data breach involving the posting of Premium user login credentials on social media. While this revelation alarmed fans, Crunchyroll swiftly addressed the matter, stating that its systems were not compromised. The incident began on January 23, 2025, when a user on X (formerly Twitter) shared a now-deleted post containing emails and passwords of Crunchyroll Premium accounts. Although some users verified their information was included in the leak, Crunchyroll emphasized that the breach was limited to credential sharing and not a systemic failure.

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Crunchyroll reassured subscribers that the affected accounts have been secured and urged users to adopt robust password practices, including frequent updates and diversification across platforms. The company’s response, combined with guidance on resetting passwords, sought to mitigate potential risks. However, the situation underscores the importance of cybersecurity vigilance, particularly for subscribers reusing passwords across services.

Crunchyroll’s Response to the Breach In 2025

Nothing To Worry About

In response to the growing concerns surrounding the leak of Premium account credentials, Crunchyroll communicated directly with Anime News Network (ANN) to provide clarity. A spokesperson from Crunchyroll assured that while login credentials had been posted on social media, the issue was swiftly resolved, and there is no evidence of a breach in their internal systems. The company emphasized that affected accounts were secured as part of their mitigation efforts.

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In the email statement, Crunchyroll reiterated the importance of cybersecurity best practices, urging subscribers to regularly update their passwords and avoid reusing credentials across platforms. They also directed users to their Customer Service Help Page for additional support. This correspondence highlights Crunchyroll’s commitment to addressing user concerns transparently while maintaining platform integrity.

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Here is the full statement:

We are aware that login credentials for several streaming services, including Crunchyroll, were posted on social media and have resolved the issue. We have secured the affected accounts, investigated the situation and determined that there is no evidence that Crunchyroll’s systems have been compromised. Crunchyroll encourages subscribers to diversify and change passwords regularly and keep them confidential. For any questions regarding account security, fans can visit our Customer Service Help Page.

Source: Anime News Network

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