FAQs
Table of Contents
How does HelloFresh work?
Create a free account on HelloFresh and browse through the variety of recipes they offer. Choose the number of meals you’d like to order that week and then pick a delivery day that works best for you. HelloFresh will then deliver the ingredients right to your door.
Can I customize the meals?
You have the option to add meal preferences to your account and each week you can customize your meal plan. You can choose from the following options: meat, family-friendly, vegetarian, fish free, calorie smart, pork free, pescatarian, and more alike. You can also add a side dish or a dessert to go with your meal.
Can I skip a week with HelloFresh?
HelloFresh offers a flexible subscription, allowing you to skip up to four weeks at a time or pause the service entirely. However, there’s a deadline to keep in mind: if you’d like to skip a week, make sure to do so by 11:59 PM, five days before your scheduled delivery.
I picked the wrong delivery day, how can I change this?
It is easy to change the delivery day with HelloFresh. Click on ‘edit delivery’ and you can pick a new delivery day.
What’s the portion size like?
Portion sizes with HelloFresh are customizable depending on the plan you choose. Most plans cater to two or four people, but you can adjust the serving sizes based on your needs. So you can scale up if you’re cooking for a larger group or down if you want just enough for a meal without leftovers.
Will I have to buy any ingredients?
You will receive pre-measured ingredients for every recipe you select. The only items you will need from your own pantry are basic essentials, which are listed on the recipe card.
Hints and tips
Carefully read the recipe instructions: Before selecting your meals, make sure to review the recipe card online to ensure you are comfortable with the cooking style and overall satisfied with the recipe. Here you can also find ingredients not included in your box, so you can prepare accordingly.
Nutritional information: If you are following a specific diet, then it is recommended you check the nutritional information on the recipe card before selecting your meals. It can be either found per serving or per 100g.
HelloPerkX: HelloFresh has partnered with global brands spanning across fashion and tech to bring customers exclusive offers, prize draws, and giveaways. To participate, all you need are your HelloFresh account details to enter. Pro tip: also keep an eye out for seasonal campaigns and limited-time offers.
HelloFresh blog: The blog offers the latest kitchen tips and tricks, from removing limescale from your kettle to cooking the perfect sirloin steak. It’s your go-to resource for helpful advice that will help enhance your cooking and kitchen maintenance skills.
Key Workers Discount: If you work in healthcare, education, military, and other key professions, then you can benefit from additional discounts on your HelloFresh boxes.
How to use HelloFresh promo codes
1. Carefully review the codes listed in this article and pick the one you like the most.
2. Click ‘show code’. This will also open another tab taking you directly to the HelloFresh page.
4. Copy the code on your clipboard.
3. Once you have selected your meals on HelloFresh click ‘checkout’.
4. Paste the code from your clipboard and click ‘apply’. This should automatically show the discounted price.
5. Proceed with the rest of the steps as usual.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing [email protected]. Please provide as much detail about your issue as possible – including which code you used and where you found it – and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site – all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
