Squarespace is one of the best website builders, letting you build a website through easy customizable tools, dynamic templates, AI-powered content generation tools, and more. You can further use its SEO tools for your research, buy a domain, and even create custom logos for your brand. With a reasonable price tag, especially if you use one of our Squarespace promo codes, Squarespace is a popular choice for everyone from solo entrepreneurs to behemoth businesses.
But what happens when someone gets stuck in the process? Is there an expert that can help? Does Squarespace have enough resources to guide a newbie in building a solid website? And how long does its customer support team take to respond to a routine query?
We decided to clear the air by rigorously testing Squarespace’s customer support. Here is what we found.
Help center
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Squarespace Help Center is the first step when you need assistance. To access it, simply tap the question symbol, and you’ll land on the Help Center page.
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Once you’re here, Squarespace will show you multiple options to get help. You can either select your preferred mode or simply search for your query. When you search, the platform will instantly show you relevant videos and articles regarding your query.